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Ordering Period Underwear Online in Hong Kong: Sizing, Exchanges and Delivery
Short answer
Measure your waist and hips and choose using Kiri’s size guide. Between panty sizes? Size down. Choose daywear for light to moderate days, or nightwear for heavier days and overnight. Your first order includes one free size exchange for an unworn item within 14 days of delivery. Check our shipping policy for current delivery costs and offers.
Ordering your first pair online starts with three choices: your size, the absorbency you need, and whether you want one pair or a day-and-night rotation. Here’s how to choose, and what to do if the size isn’t right.
Getting the size right the first time
Kiri's sizing runs across waist and hip measurements rather than dress sizes, since fit around the absorbent gusset matters more than overall garment size. Our size guide walks through exact measurements for each size band, and the general rule is: measure rather than guess, and size down if you're between two sizes — the gusset has to sit flush against you to work, and a waistband with slack lets it shift out of place. If you have sensitive skin, our guide on what to know before you switch covers fabric and fit considerations too.
If it doesn't fit
Our First-Pair Fit Guarantee covers one free size exchange on your first order. Email hello@kirijourney.com within 14 days of delivery with your order number and the size you need. The item must be unworn, and the exchange is for a different size of the same item. Return shipping is covered. See the full returns and exchanges policy before ordering.
Delivery within Hong Kong
Orders placed within Hong Kong are processed and shipped locally, with delivery typically completed within a few business days of dispatch. You'll receive tracking information once your order ships, so you're not left guessing — full details are on our shipping policy.
What to expect on your first order
Starting with one or two pairs rather than a full rotation is a reasonable way to test fit and comfort before committing to more. If daywear and nightwear both interest you, our bundle sets are usually the more economical way to try both at once rather than ordering separately later. Worn and cared for properly, a single pair lasts around two years — so testing fit with one or two pairs first is a low-risk way to start. You can see the whole period underwear range before deciding.
Questions before you order
If anything about sizing, absorbency, or delivery timing isn't covered here or in the size guide, our FAQ has the fastest answers before you place an order, not just after.
Want to check the fabric before you order?
You can see and feel our period underwear and Every Day Bras at our display inside Blomstre, Shop 401, 4/F C & D, Hopewell Mall, Wan Chai. It's open Monday to Sunday, 12pm to 9pm, with no appointment needed. Directions and details.
Keep reading
Frequently asked questions
What if my period underwear doesn't fit?
Our First-Pair Fit Guarantee gives one free size exchange on your first order, on unworn items within 14 days of delivery. Email hello@kirijourney.com with your order number and the size you need.
Is shipping free?
See our shipping policy for current delivery costs and promotional offers, and review your order total before paying.
How do I choose my size without trying it on?
Measure your waist and hips with a soft tape and match them to the size guide rather than using your usual clothing size. If you fall between two sizes, size down.
Ordering & delivery
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